Kolivese.com Privacy Policy and Terms of Use

These Privacy Policy and Terms of Use (“Terms”) govern the use of the website located at www.kolivese.com (“Site”) and the protection of personal data operated by Kolivese Tarım Ürünleri San. ve Tic. Ltd. Şti.. These Terms have been prepared to ensure the protection of information, security measures, and compliance with legal obligations for persons using the Site. The Company is committed to full compliance with the Law No. 6698 on the Protection of Personal Data and relevant international legislation.

Kolivese.com is a platform for the e-commerce sale of olive oil and related agricultural products. The personal data of Users who visit, become members, purchase products, or interact with our Company through the Site are processed in accordance with KVKK and relevant regulations. These Terms also constitute our disclosure obligation under the scope of KVKK.

I. Privacy Policy

This section details the collection, use, sharing, and protection of personal data through cookies and User rights. Based on Articles 5 and 6 of the KVKK, data is processed within the framework of User consent and legitimate interests, without prejudice to fundamental rights and freedoms. Explicit consent is obtained for commercial electronic communications.

1. Collection of Personal Data

Personal data is collected through the Site, call centers, e-mail, SMS, and various methods during the provision of services/products. Collection methods include oral, written, or electronic means. "Cookies" are also used to enable automatic recognition during Site visits. Data is collected based on User consent and legal grounds pursuant to Article 5 of the KVKK.

2. Use of Personal Data

Data is processed for the following purposes in accordance with Articles 5 and 6 of the KVKK:

Promotion of products and services, identification of membership/customers, communication, and brand image development.
Development of olive oil and related products, and preparation of personalized campaigns and promotions.
Execution of commercial activities, strategic planning, and communication for product promotion.
Complaint management, monitoring service quality, surveys, and ensuring customer satisfaction.
Fulfillment of legal obligations and other regulatory requirements.

3. Sharing of Personal Data

Data may be shared with the following parties for business operations and the purposes stated above, in accordance with Articles 8 and 9 of the KVKK:

Shareholders, company directors, independent auditors, financial advisors, lawyers, and authorized employees.
Judicial and administrative authorities, and public/private institutions.
Contracted business partners and collaborating individuals/companies.

4. Cookies

The Site uses cookies to automatically recognize Users during their visits. Cookies support the data collection process and improve the User experience. For detailed information on cookie management, please refer to the Site’s Cookie Policy.

5. User Rights

In accordance with Article 11 of the KVKK, Users have the right to:

Learn whether their data is processed and inquire about the purpose and suitability of the processing.
Know the third-party recipients of the data and request the correction of incomplete or incorrect data.
Request the deletion or destruction of data and request that this process be notified to third parties.
Object to automated analysis and demand compensation for damages arising from unlawful processing.

To exercise your rights, please apply to [email protected]. The Company cannot access User passwords; forgotten passwords can only be reset via a system-generated link.

II. Terms of Use

This section governs User obligations, intellectual property, liability, and applicable law.

1. User Obligations

Users are responsible for providing accurate information for membership, purchases, and updates. Information can only be accessed and modified by the User. Payments are limited to the methods specified on the Site (credit card, etc.). Deliveries are restricted to Turkey unless otherwise stated for international shipping. Password confidentiality is the User's responsibility; the system provides automatic password resetting.

2. Intellectual Property

All information, content, and compilations on the Site, excluding third-party content, belong to Kolivese. This includes all intellectual and industrial property rights.

3. Liability

The Site takes necessary measures for information and transaction security (e.g., 256-bit SSL encryption). Credit card information is processed by banks and is not stored on the Site. User information is not visible to other internet users. Such information may be disclosed to relevant institutions if legally required. The privacy and usage terms of linked sites belong to them; the Company is not responsible for disputes, damages, or losses arising from these sites.

4. Applicable Law

These Terms are governed by the provisions of Turkish Law. Compliance with KVKK and related regulations is ensured.

III. Identity of the Data Controller and Contact Information

Trade Name: KSE Tasarım Ürünleri Hay. Gıda San. Tic. A.Ş.
Address: Mustafa Kemal Mah. Dumlupınar Bul. No: 266 Tepe Prime B Blok No: 71 Çankaya / Ankara, Türkiye
E-mail: [email protected]
Phone: +90 312 284 1945
Website: www.kolivese.com

These Terms have been prepared in accordance with KVKK and related legislation and may be updated by the Company as necessary. Updates will be published on the Site.

Last Updated: November 14, 2025